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Six Sigma Best Practices: A Guide to Business Process Excellence for Diverse Industries, by Dhirendra Kumar
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This comprehensive training tool and implementation guide delineates how Six Sigma can be applied to processes within numerous functional areas of an organization in diverse industries to achieve strategic and operational business excellence, sustainable growth in profits and market share. Step-by-step techniques and flow diagrams are presented for integrating Six Sigma as best practices into business development and management. Their seamless integration helps businesses execute their strategic plans and track both short- and long-term progress within various areas of the organization. Six Sigma Best Practices is ideal for executive training in leading Six Sigma programs, for Yellow, Green, and Black Belt certification programs, for college courses and as a desk reference for practitioners.
Key Features
• Illustrates how Six Sigma can be applied and implemented within numerous areas of an organization to achieve business process excellence and growth in profits
• Delineates the measure phase of the DMAIC process extensively and develops the relationship between pperational and financial metrics to show the biggest leverage points in an organization
• Explains thoroughly and demonstrates Six Sigma concepts and statistical methods and their implementation, supported by exercises and examples using Minitab 14
• Covers project selection, planning, team development and management and shows how to develop and understand a project summary for effective implementation
• Offers free downloadable exercises with solutions, a Six Sigma DMAIC process overview, a sample project proposal, plus an explanation of event tree and fault tree analysis tools — available from the Web Added Value™ Download Resource Center
- Sales Rank: #3951100 in Books
- Published on: 2006-07-26
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x 1.23" w x 6.10" l, 1.72 pounds
- Binding: Hardcover
- 464 pages
Review
“Complete with a remarkable DMAIC infrastructure roadmap, this book is a great up-to-date reference for Six Sigma professionals.” --Terence T. Burton, Six Sigma Black Belt, President, The Center for Excellence in Operations, Inc.
About the Author
Dhirendra Kumar, Ph.D., has over 35 years of technical, management, teaching,and research experience with major corporations and universities, including developing reengineering, expansion and business optimization strategies and leading Kaizen, Lean and Six Sigma continuous improvement programs.
Most helpful customer reviews
3 of 3 people found the following review helpful.
Book Review
By M. A. Montazer
This book promisses to meet the needs of varying constituencies. The text integrates the six-sigma materials with a solid presentation of the DMAIC (Define, Measure, Analyze, Improve, and Control) process (problem-solving technique). It has numerous reader friendly features including:
* Book audience -
- Anyone wishing to obtain a better understanding of Six Sigma. This includes both the academicians as well as practitioners of six-sigma.
- Excellent examples, exercises, forms and tools which are great for the new users and those preparing for training programs.
- Great textbook for Six Sigma certification program starting with first level up to the advanced level (Yellow Belt, Green Belt, and Black Belt)
* Presentation
- Is very well laid out and easy to read. It provides an excellent balance between introductory and advanced topics.
- Provides an excellent introduction and implementation information including project selection and infrastructure.
- Provides an excellent lead into the implementation and deployment process.
- Provides an excellent mix of narrative and flow charts to get the point across with ease.
- Does an excellent job with the discussion of CTQ.
- Covers all the basic statistics and quality improvement tools of the Six Sigma management system.
- Provides an excellent case studies and discussion of DOE (Design of Experiments) and SPC (Statistical Process Control).
In summary, this textbook provides the tools needed to transform any business/company into one that routinely uses proven scientific methods to realize significant gains in productivity, quality, revenue and profitability in a methodical and sensible fashion. The text also makes a great reference book for anyone who deals with lean / six-sigma concepts and practices.
3 of 3 people found the following review helpful.
Excellent resource material
By Margaret O'Brien
It is clear the author has a rich industry background which he shares with the reader throughout the text quite well via examples and case studies. I picked the book up as a resource and found myself reading many sections word for word, finding in many chapters a `reservoir of knowledge' and an appreciation of knowledge to different industry situations. Also noteworthy is the focus on Business Strategic Planning. The Appendix incorporated industrial marketing aspects with key components of strategic planning. I found this to be extremely valuable for business planning not found in other Six Sigma resources.
* I found the book to be a useful resource, and easy to follow with a good coverage of the basics to include Project charting, team selection, project selections, etc.
* Follows the traditional methodology of the Six Sigma masters - Dr. Godfrey at North Carolina State University, GE & Motorola
* Logical presentation by DMAIC phases. Engages the team & demands that you ask the logical questions
* Index very helpful. Definitions for terms clear & concise. Although many terms not in the glossary, they are found in the text.
* The summary points & the statement format points within the chapters provided excellent process feedback to keep projects on track.
* The tips for project progress are very prescriptive; I found them quite useful, even for a novice or an infrequent user. Good web resource provided.
* The incorporation of case studies helped drive the application of key points in all the phases.
* Clear Minitab commands provided in the examples.
2 of 2 people found the following review helpful.
Excellent Six Sigma Reference
By Reviewer
Six Sigma Best Practices is an excellent up-to-date overview of the Six Sigma process - the methodology, the philosophy and the practice. It details an implementation strategy that a company can follow with a variety of examples and exercises that can be used across the organization.
Throughout the text are very good statistical examples using Minitab 14 that not only assist you in understanding the tool but also the appropriate application. There is a good balance of theory and practical applications for each step of the DMAIC methodology. This would be an extremely useful reference guide for any level of Six Sigma practitioner - Yellow Belt, Green Belt or Black Belt!
Cliff L. Seastrunk, Six Sigma Lead Instructor
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